Intermedia

Intermedia is a cloud communications company that helps over 130,000 businesses connect better - through voice, video conferencing, chat, contact center, business email, productivity, file sharing and backup, security, and archiving.
About company

Senior product manager

Remote

location

date October 18, 2026

types Full-time

Sobre a vaga

Intermedia’s AI & Data Product Management team is seeking a hands-on Product Manager to help deliver the next generation of AI-powered capabilities across our UCaaS and CCaaS products. You will own a product area within our AI portfolio, defining what to build and why, and partnering directly with engineering to deliver it.

O que vais fazer
  • Own the roadmap for a defined product area, balancing customer needs, business goals, and technical realities
  • Run discovery with customers, stakeholders, and data to identify problems worth solving and validate solutions
  • Translate opportunities into clear requirements, user stories, and acceptance criteria, and partner with engineering to deliver them
  • Work closely with UI/UX to shape intuitive, high-quality experiences, coordinating prototypes and design assets
  • Prioritize and maintain a healthy backlog and participate actively in Agile ceremonies
  • Track product performance through metrics, customer satisfaction, and usability feedback, and act on what you learn
  • Stay aware of competitive and market dynamics in your area and feed that insight into planning
  • Communicate progress, risks, and timelines to stakeholders, setting and managing expectations proactively
  • Collaborate with other product managers to align priorities and ensure a coherent product experience
O que é pedido
  • Strong product sense for AI-powered features — you can reason about what LLMs and AI agents can and can’t do, and translate that into sound product decisions
  • 3+ years of product management experience delivering software products, ideally in a SaaS environment
  • Demonstrated ownership of a product area or feature set from discovery through launch
  • Strong analytical mindset, comfortable using data and customer feedback to make decisions
  • Good sense for UI/UX and usability, with the ability to partner effectively with design
  • Excellent communication and presentation skills, able to align engineering, design, and stakeholders
  • Experience working with Scrum or other Agile frameworks alongside engineering teams
  • Strong technical aptitude and problem-solving ability
  • Bachelor’s degree in a relevant field, or equivalent professional experience
  • Upper-intermediate or higher English proficiency, with strong asynchronous communication skills
Valorizado
  • Experience building customer-facing AI or data-driven products
  • Familiarity with product analytics and experimentation (A/B testing, funnel and usage analysis)
  • Experience with UCaaS/CCaaS or other SaaS products
  • Familiarity with modern AI concepts, LLMs, or machine learning workflows

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✸ Valores e cultura (8)

  • Ambiente internacional
  • Equipa com senioridade elevada
  • Full remote
  • Igualdade de género
  • Igualdade racial
  • Incentivo à criatividade & inovação
  • Membros impressionantes na equipa
  • Tecnologias de ponta
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