Product manager/business analyst

Sobre a vaga

The project focuses on enhancing and scaling a flexible benefits platform that enables companies to design personalized employee benefits programs. You will analyze business processes, improve platform workflows, and support integrations between benefits products and payment systems. The role involves identifying customer needs and defining product initiatives for Pre-Tax benefits products.

O que vais fazer

• Analyze the business, customer, and regulatory context of Pre-Tax benefits products, including HSA, FSA, HRA, and related employee benefit programs
• Identify customer needs, pain points, and product opportunities
• Own and evolve the product vision and roadmap for assigned Pre-Tax capabilities, balancing customer value, business priorities, regulatory requirements, operational needs, and technical constraints
• Analyze the business context and client’s current state
• Define business needs
• Identify gaps between the current product experience and the target state, and define product initiatives required to close those gaps
• Define and track product KPIs and success metrics for key Pre-Tax journeys
• Use customer feedback, usage data, operational metrics, and market insights to support prioritization and product decisions
• Contribute to product strategy by identifying opportunities to improve adoption, engagement, operational efficiency, and competitiveness of Pre-Tax offerings
• Define and manage solution scope, detect, and track changes
• Manage requirements-related conflicts and issues up to resolution
• Document requirements in accordance with predefined standards and project specific
• Specify a list of systems, actors, and organizational departments affected by the solution scope, and define assumptions and constraints
• Plan communication with stakeholders
• Collaborate with business stakeholders, project managers, and teams to reach a common understanding of the solution to address the needs
• Manage requirements communication considering the project’s specifics and stakeholders’ preferences
• Communicate product priorities, decisions, roadmap updates, and trade-offs clearly to both technical and non-technical stakeholders
• Support release planning and milestone definition, ensuring that product scope is realistic and aligned with delivery capacity and business priorities

O que é pedido

• IT industry experience: 7 years or more, including collaboration with clients abroad
• Experience in business analysis or product management: 5 years or more
• Hands-on experience with U.S. Pre-Tax / tax-advantaged employee benefits products is required
• Experience with claims, reimbursements, expense eligibility, substantiation, adjudication, and supporting documentation workflows
• Strong understanding of the software development lifecycle and Agile product delivery
• Knowledge of business analysis activities and techniques, requirements lifecycle
• Knowledge of requirements management tools (at least JIRA & Confluence)
• Strong English verbal and written communication skills
• Strong analytical and problem-solving skills, including the ability to use data and customer feedback to support product decisions
• Ability to define product success metrics and evaluate the impact of released functionality
• Skills to represent information in graphical form
• Systems thinking and ability to understand complex interconnected product and operational flows

Valorizado

• Knowledge of prototyping tools
• Knowledge of product management best practices

O que é oferecido

• comfortable atmosphere in our team
• range of benefits that support your well-being and charge your professional growth

Benefícios e vantagens (8)

• Apoio educação / infância
• Comida, fruta e bebida
• Condições para bicicleta
• Flex benefits
• Flexibilidade de horário
• Plafond certificações e conferências
• Programa de descontos
• Seguro de saúde

Valores e cultura (9)

• Ambiente internacional
• Códigos de alta qualidade
• Equipa com senioridade elevada
• Escolha do trabalhador
• Feedback contínuo e 360º
• Igualdade de género
• Membros impressionantes na equipa
• Metodologias agéis
• Tecnologias de ponta