Implementation analyst

Join the DATA Group! At DATA Group, we make technology simple and accessible, creating innovative IT solutions that help clients around the world. We are expanding in Portugal and believe that growing side by side with leading companies is only possible when we also grow with our talents. Here, people are at the center of everything we do. We value ideas, encourage creativity, and believe that every contribution makes a difference. If you are looking for a collaborative, dynamic environment full of opportunities to excel, your next challenge could be with us!

Who are we looking for?

Operation Manager - Hybrid (Lisbon)

Main tasks to be developed:

• Deeply understand the applications/services and their integration aspects with the business to ensure efficient and effective continuous application delivery.
• Know the procedures and participate in the process of automating continuous application delivery.
• Resolve incidents, issues, and performance problems arising from continuous application delivery.
• Ensure that analysis requests are resolved quickly and within the agreed service levels.
• Communicate with Development/Application Technical teams.
• Analyze documentation and implement/improve it, as well as the automated processes and internal tools.

Mandatory skills and technical knowledge:

• Linux knowledge.
• Familiar with IT best practice standards/tools like ITIL, ISO20000, PCIDSS.
• Ability to understand and solve problems related to problem analysis and performance.
• Ability to propose and apply creative solutions for improvements or innovations for everyday problems.

Desirable skills and technical knowledge:

• Proficiency in Shell Unix commands/navigation and experience with ShellScript.
• Familiar with SQL syntax.

Location:

Lisbon

Work regime:

Hybrid (3 times a week in the office).

Send your application and come simplify the future with us!