Critical Manufacturing

At Critical Manufacturing, we create software solutions for Industry 4.0, for the world's most advanced factories in the segments of semiconductors, electronics, medical devices, automotive, among others. Based on technologies such as IoT, Augmented Reality, and Analytics, our teams are making the vision of the 4th industrial revolution a reality.

About company

Junior MES Solution Engineer

On-site

location Porto

date June 29, 2025

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Critical Manufacturing is dedicated to empowering high-performance operations to make Industry 4.0 a reality with the most innovative, comprehensive, and modular MES software.

We have a global presence, but our headquarters, and the main technical center, are in Porto (Maia), Portugal, where we develop a state-of-the-art solution for Semiconductor, Electronics, Medical Devices, and Industrial Equipment.

Recognized as a Leader by Gartner, we are part of ASMPT, the world's largest supplier of best-in-class equipment, and technological process partner for the electronics and semiconductor industries.

What you’ll do:

- Be the Go-To Problem Solver – Own and resolve incoming support requests, providing hands-on technical support for our product in high tech dynamic production environments

- Collaborate Across Teams – Work closely with internal Engineering teams to investigate, troubleshoot, and resolve complex issues. You'll be the bridge that turns challenges into solutions

- Drive Continuous Improvement – Evolve our support tools, processes, and infrastructure so we can scale smarter and respond faster. Your ideas and action will directly shape how we work

- Keep the Customer in the Loop – communicate progress clearly and consistently, ensuring customers always know where things stand

Requirements

What you must have:

- Knowledge in Programming and scripting languages (e.g. C#, JavaScript, PowerShell or Bash) - although primary responsibility is not programming, being able to interpret, troubleshoot and mitigate issues over existing code base is required

- Knowledge in relational Databases – interpret a data model and being able to retrieve and analyze data

- Excellent English skills – spoken and written

- Time management, organization and prioritization

- Attention to detail – thorough in work carried out

- Great interpersonal and communication skills – working together to meet deadlines

- Initiative – seeking continuous improvement and implementing best practice in technology environment

What we consider a plus (not mandatory):

- Knowledge with SQL Server

- Knowledge of Kubernetes or other container platforms

Diversity, Equity and Inclusion are a source of commitment and innovation

At Critical Manufacturing, we welcome and encourage applications from individuals of all backgrounds, regardless of disabilities, diverse abilities, identities, or experiences.

Our commitment is to create an inclusive environment where everyone has equal opportunities to succeed and thrive.

If you need accommodation during the recruitment process, please let us know - we're happy to support you.

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