
Critical Manufacturing
MES Solution Engineer Junior
Porto
August 7, 2025
Critical Manufacturing is dedicated to empowering high-performance operations to make Industry 4.0 a reality with the most innovative, comprehensive, and modular MES software.
We have a global presence, but our headquarters and main technical center are in Porto (Maia), Portugal, where we develop a cutting-edge solution for Semiconductors, Electronics, Medical Devices, and Industrial Equipment.
Recognized as a Leader by Gartner, we are part of ASMPT, the world's largest provider of world-class equipment and technology partner for the electronics and semiconductor industries.
What you will do:
- Be the Problem Solver – Take on and resolve support requests, providing hands-on technical support for our product in dynamic high-tech production environments.
- Collaborate Across Teams – Work closely with internal Engineering teams to investigate, troubleshoot, and resolve complex issues. You will be the bridge that transforms challenges into solutions.
- Drive Continuous Improvement – Evolve our support tools, processes, and infrastructure so we can scale more intelligently and respond faster. Your ideas and actions will directly shape how we work.
- Keep the Customer Informed – communicate progress clearly and consistently, ensuring customers always know where things stand.
Requirements
What you should have:
- Knowledge of programming and scripting languages (e.g., C#, JavaScript, PowerShell, or Bash) - while the primary responsibility is not programming, it is necessary to be able to interpret, troubleshoot, and mitigate issues with the existing codebase.
- Knowledge of relational databases – interpret a data model and be capable of retrieving and analyzing data.
- Excellent English language skills – spoken and written.
- Time management, organization, and prioritization.
- Attention to detail – thorough in the work performed.
- Great interpersonal and communication skills – working together to meet deadlines.
- Initiative – striving for continuous improvement and implementing best practices in the tech environment.
What we consider a plus (not mandatory):
- Knowledge of SQL Server.
- Knowledge of Kubernetes or other container platforms.
Diversity, equity, and inclusion are sources of commitment and innovation.
At Critical Manufacturing, we welcome and encourage applications from individuals of all backgrounds, regardless of disabilities, diverse abilities, identities, or experiences.
Our commitment is to create an inclusive environment where everyone has equal opportunities for success and prosperity.
If you require accommodation during the recruitment process, please let us know - we will be happy to support you.
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