OSS & Network Analyst (Fixed Core)

Make an impact by working for sectors where technology is the enabler, everything is ground-breaking and there’s a constant need to be innovative.

Create and enhance projects in Java, Python, Angular, PHP, .NET and so much more while diving in the world of Blockchain, Artificial Intelligence, Data Science, Security and Internet of Things.

Be part of the team that combines business knowledge, technological edge and a design experience. Our different backgrounds and know-how are key in developing solutions and experiences for digital clients.

Face challenges and learn other ways of thinking and seeing the world - there’s always room for your energy and creativity.

About the role

We are looking for an OSS & Network Analyst with proficiency working in Fixed Core Technologies and with a strong knowledge and interested in international projects (Telecommunication industry).

As a part of your job, you will:

- Capture, analyze, and refine business and technical requirements in alignment with customer needs and project scope.

- Facilitate workshops with stakeholders to clarify requirements, prioritize needs, and identify gaps, assumptions, and dependencies.

- Perform functional and technical gap analysis to define solution features, configurations, business logic, and integrations.

- Produce and maintain Functional Design Documents, ensuring alignment with architecture, security, and performance standards.

- Define integration flows, API impacts, and orchestration rules, ensuring traceability and stakeholder approval.

- Support development and testing teams by clarifying requirements, reviewing low-level designs, and updating documentation based on feedback.

- Assist in solution transition, user acceptance testing, and warranty support.

- Contribute to pre-sales activities by responding to functional sections of RFPs/RFIs when required.

What are we looking for?

- Master's/bachelor’s degree in engineering, computer science, or equivalent.

- Experience working in Fixed Core configuration with (at least) 1 of these vendors (sorted by priority) and corresponding OSS vendor solutions: Cisco, Juniper, Huawei, for more than 3 years, and with all techs (FTTH, WDM, MPLS, IP Routing, DOCSIS, Firewalls, DPIs, SDN, Switching).

- Understanding of operational procedures regarding support and configuration.

- Knowledge about vendor Data Models.

- Experience producing technical/functional design documentation.

- Good communication skills to conduct meetings and workshops with customers, architects, and development teams.

- Fluency in written and spoken English.

- Knowledge of working with RESTful API’s, Python (or other scripting languages) will also be seen as a plus.

Nice to have:

- Experience as an Analyst in IT/Telco delivery projects with hands-on experience in functional analysis.

- Knowledge and mindset of agile and Scrum methodologies.

- Knowledge of TMForum Frameworks and best practices.

- Knowledge of Architecture best practices and design patterns.

Personal traits

- Ability to adapt to different contexts, teams, and Clients;

- Teamwork skills but also a sense of autonomy;

- Motivation for international projects and ok if travel is included;

- Willingness to collaborate with other players;

- Strong communication skills.

At Celfocus, we are committed to cultivate a diverse and inclusive workplace. As an equal-opportunity employer, we welcome applicants of all backgrounds, gender identities, and abilities. We are dedicated to providing reasonable accommodations for candidates with specific needs. If you require any adjustments during the selection process, please inform our Talent Acquisition Team.

Come join the Team!

Department: BL Cognitive Automation | Operations Intelligence

Role: OSS & Network Analyst

Locations: Lisbon, Oporto

Work Model: Hybrid