Microsoft Copilot Studio Bootcamp

Full day training to take you from Zero to Hero with Microsoft Copilot Studio in designing, deploying, governance & security for AI

This full-day, immersive masterclass empowers participants to create intelligent, scalable AI-powered solutions using Copilot Studio. The workshop is designed for professionals eager to explore real-world applications, build actionable solutions, and gain practical skills in designing, deploying, and refining AI agents. By the end of the session, participants will have created a functional AI-powered Helpdesk Bot and learned best practices for integration, security, and personalization.

Participants will explore:

- Building foundational knowledge of Copilot Studio.- Designing dynamic workflows for AI interactions and automated data retrieval.- Deploying scalable AI agents integrated with Microsoft Teams, Email, and custom APIs.- Configuring security, personalization, and real-world adaptability.

- Solving Advanced Scenarios using Azure Ai Foundry

Workshop Objectives:

1. Learn Core Copilot Studio Features: Build a strong understanding of Copilot Studio and its capabilities for AI-driven automation.

2. Design Intelligent AI Agents: Create a helpdesk bot capable of handling real-world IT scenarios with advanced integration.

3. Apply Customization & Security: Tailor solutions with branding, ensure data protection, and optimize for real-world deployment.

1. Introduction to AI-Powered Solutions

- Overview of Copilot Studio and how it enhances automation workflows.- Real-world applications: Examples of AI solutions driving business transformation (e.g., customer support, IT service desk).

2. Setting Up the Environment

- Installing and configuring tools for Copilot Studio.- Connecting to Microsoft Azure/M365 and integrating APIs (e.g., Microsoft Graph).

Hands-On Lab:

- Configure the environment for Copilot Studio projects.- Validate Azure connectivity and set up project repositories.

3. Building the Foundation: A Simple FAQ Bot

- Explore interface, features, and integrations of Copilot Studio.

Hands-On Lab:

- Build a basic "FAQ Bot" using a dataset of frequently asked questions.- Train the bot for accuracy and deploy it to Microsoft Teams for live interaction.

4. Advanced Features & Helpdesk Bot Development

- Understanding Conversational Flows: Create workflows for dynamic user interactions.- Adding Functionality with APIs: Enable the helpdesk bot to retrieve user-specific data (e.g., account details, service statuses).

Hands-On Lab:

- Build an IT Helpdesk Bot that can handle tasks such as password resets and troubleshooting connectivity issues.- Integrate the bot with Power Automate for backend actions and custom API triggers.

5. Personalization, Security, and Deployment

- Personalization: Customize the bot's tone, branding, and context-aware interactions.- Security: Implement access controls, data encryption, and error-handling logic.- Deployment: Deploy the bot to Teams and Email for live testing.

Hands-On Lab:

- Configure personalized responses using user profiles.- Test security measures and deploy the Helpdesk Bot across multiple communication platforms.